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Otter.ai

AI-powered meeting transcription and automated note-taking for teams

Otter.ai is an AI-powered meeting assistant that automatically transcribes, summarises, and extracts action items from live meetings across Zoom, Google Meet, and Microsoft Teams. It supports real-time transcription, speaker identification, and AI chat features to interact with recorded content. The platform caters to individuals, teams, and enterprises with flexible pricing tiers and integrations with productivity tools.

Ai ToolsOtter.ai Inc.
Real cost
Free
Basic
RC Score
7.5/10
0 user reviews
User rating
No ratings
Nobody has rated this yet
Verified
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Basis: research-based
The methodology

How we scored it

A weighted average of the 4 dimensions below, each judged 0–10 from published pricing, vendor documentation and independent user feedback. We do not run hands-on tests, and no vendor has any say in a score.

Value for money33%
6.5/10
Features27%
7.8/10
Ease of use20%
8.4/10
Support quality20%
8.1/10

2 further dimensions are not scored for this product yet, so they are left out of the average rather than counted as zero. How the score works.

Pricing

What it actually costs

Intro pricing shown — see the renewal note for what you'll pay after the introductory term. We don't hide the second-act price.

★ Best Value

Basic

Free forever; 300 monthly transcription minutes; 3 lifetime audio/video file imports; live transcription; speaker identification; AI Chat (limits shown elsewhere).

$0/mo intro
Get this plan

Pro

1200 in‑app recording minutes per user; 10 monthly audio/video file imports; up to 90 mins/meeting; unlimited storage; team vocabulary & taggable speakers; advanced search/export/playback.

$16.99/mo intro
Get this plan

Business

Unlimited meetings + in‑app recordings; unlimited audio/video file imports; meeting & imported file transcription monthly limit: 6,000 minutes per user; up to 4 hours/meeting; admin activity

$30/mo intro
Get this plan

What to check before you commit to Otter.ai

A tool is judged on what it costs once it is adopted, not what it costs to try. These are the four things that change that number.

The price once it is adopted

At $16.99 a seat, five people is $84.95 a month ($1019.40 a year) and ten is $169.90 ($2038.80 a year). Tools are bought one seat at a time and paid for by the dozen.

Where the usage ceiling sits

Credits, generations, exports and API calls are the lines that run out mid-month. Find what happens when you hit the cap — hard stop, throttle, or an overage rate you have not budgeted for.

What the free tier is really for

A free tier is an evaluation, not a plan. Check which limit you would hit first in real use, because that is the one that decides when you start paying.

Getting your work back out

Export formats decide how reversible this decision is. A tool that only exports to its own format costs more to leave than its price suggests.

These are the checks we apply across ai tools, in the same order, so two pages can be compared line for line.

ReviewCost analysis

How much does Otter.ai really cost?

Our calculation from the vendor's published prices — not a figure the vendor advertises.

Pricing modelPer seat

The headline price is for one person. Adding people multiplies it, so a team of ten pays ten times the advertised figure. Pricing is charged per user (per license); cost scales linearly with number of licensed users. Some Enterprise items require minimums (e.g., SSO/SCIM: minimum 100-user license).

Team sizePer monthPer yearOver 3 yearsHow it is charged
1 person$16.99$203.88$611.64$16.99 per seat per month
5 people$84.95$1,019.40$3,058.20$16.99 per seat per month
10 people$169.90$2,038.80$6,116.40$16.99 per seat per month
50 people$849.50$10,194$30,582$16.99 per seat per month

Based on the Pro plan at $16.99 a month. Three years at the published annual price. No renewal increase is published.

What we could not establish
  • The vendor does not publish a renewal price, so three-year totals assume today's price holds.

Work out your own cost

Per month
$84.95
Per year
$1,019.40
Over 3 years
$1,499.40
Assumptions
  • $16.99 per seat per month.
  • Billed annually at $8.33 per month equivalent.
Head to head

Otter.ai against the field

The highest-scoring alternatives in the same category, compared on the figures we hold for all of them.

 Otter.aiThis pageChatGPTGrammarly
ReviewCost score7.5/108.3/108.3/10
Cheapest planBasic——
From———
Renews atNot publishedNot publishedNot published
Biggest strengthStrong transcription accuracy in quiet, one-on-one settings with solid speaker identificationBreadth of capabilities: text, code, images, voice, web browsing, file analysis, and agentic task execution in one interfaceReal-time detection across 400+ grammar and spelling rule types with multi-language support
Biggest drawbackAccuracy degrades significantly with multiple speakers, background noise, or cross-talk; speaker mislabelling common in group callsFree and Go tiers now include ads in US and EU markets; conversation data used for training by default (manual opt-out required)150% price markup for month-to-month billing ($30) vs annual ($12/month); surprise auto-renewal charges when free trial lapses without cancellation

Prices are the published figures at the time of writing and change often. Renewal pricing is shown where the vendor publishes it. See how we review.

Common questions

What people ask about Otter.ai

Straight answers to what buyers actually ask, drawn from the documentation and published user reports.

Is Otter.ai worth it in 2026?
For solo professionals, students, and one-on-one interview workflows, yes—the free tier and Pro plan offer solid value. For teams running frequent group meetings, the reduced Pro minute cap makes Business mandatory, raising costs significantly. Privacy concerns and the lawsuit merit review before enterprise deployment.
How many minutes does the Pro plan actually give?
Pro is the individual plan at 8.33/month annual (16.99 monthly) with 1,200 minutes per month. Otter reduced the Pro plan from 6,000 to 1,200 minutes per month without lowering the price; heavy users, especially those with five or more meetings per day, can blow through that limit in under two weeks.
Does the bot need to join my calls?
Yes, Otter's OtterPilot bot joins Zoom, Google Meet, and Microsoft Teams calls to capture transcription. The bot is intrusive; in practice, people become more guarded, speak less candidly, and conversation flows suffer. There is no local-only alternative on Otter's paid tiers.
What languages does Otter support?
Otter currently transcribes conversations in American English, British English, Spanish, and French—a limited set compared to competitors.
Is there a privacy risk with Otter?
A federal class-action lawsuit filed in August 2025 in the U.S. District Court for the Northern District of California alleges that Otter 'deceptively and surreptitiously' records private conversations without proper consent. Prospective users should review Otter's recording consent model and opt-out settings carefully.

Page history

Published
13 September 2026
Last updated
1 October 2026
Pricing checked against vendor
1 October 2026

Sources & verification

Pricing on this page was taken from the vendor's published pricing page on 1 October 2026.