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Microsoft Copilot

AI-powered assistant integrated into Microsoft 365 and Windows for productivity, content creation, and information retrieval

Microsoft Copilot is a generative AI chatbot available across multiple Microsoft products and services, including standalone chat, Windows integration, and Microsoft 365 enterprise applications. The service combines large language models with enterprise-grade security and is available through free versions, consumer plans, and business/enterprise tiers priced per user per month.

Ai ToolsMicrosoft
Real cost
Free
Copilot Free
RC Score
7.4/10
0 user reviews
User rating
No ratings
Nobody has rated this yet
Verified
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Basis: research-based
The methodology

How we scored it

A weighted average of the 4 dimensions below, each judged 0–10 from published pricing, vendor documentation and independent user feedback. We do not run hands-on tests, and no vendor has any say in a score.

Value for money33%
6.8/10
Features27%
8.2/10
Ease of use20%
7.5/10
Support quality20%
7.0/10

2 further dimensions are not scored for this product yet, so they are left out of the average rather than counted as zero. How the score works.

Pricing

What it actually costs

Intro pricing shown — see the renewal note for what you'll pay after the introductory term. We don't hide the second-act price.

★ Best Value

Copilot Free

Free tier offered by Microsoft for Copilot (vendor page labels a free version).

$0/mo intro
Get this plan

Copilot Pro (Individual Add-on)

Listed as $20.00 user/month (Copilot Pro individual subscription).

$20/mo intro
Get this plan

Microsoft 365 Premium (Individual/Family)

Microsoft 365 Premium (called Microsoft 365 Premium on Microsoft pages) listed at $19.99/month for the individual subscription owner.

$19.99/mo intro
Get this plan

Microsoft 365 Copilot Business

Listed as starting from $18.00 user/month, paid yearly (annual subscription — auto renews). Requires separate qualifying Microsoft 365 commercial license.

$18/mo intro
Get this plan

Microsoft 365 Copilot Enterprise

Listed as $30.00 user/month, paid yearly (annual subscription — auto renews). Separate qualifying Microsoft 365 license required.

$30/mo intro
Get this plan

What to check before you commit to Microsoft Copilot

A tool is judged on what it costs once it is adopted, not what it costs to try. These are the four things that change that number.

The price once it is adopted

At $18 a seat, five people is $90 a month ($1080 a year) and ten is $180 ($2160 a year). Tools are bought one seat at a time and paid for by the dozen.

Where the usage ceiling sits

Credits, generations, exports and API calls are the lines that run out mid-month. Find what happens when you hit the cap — hard stop, throttle, or an overage rate you have not budgeted for.

What the free tier is really for

A free tier is an evaluation, not a plan. Check which limit you would hit first in real use, because that is the one that decides when you start paying.

Getting your work back out

Export formats decide how reversible this decision is. A tool that only exports to its own format costs more to leave than its price suggests.

These are the checks we apply across ai tools, in the same order, so two pages can be compared line for line.

ReviewCost analysis

How much does Microsoft Copilot really cost?

Our calculation from the vendor's published prices — not a figure the vendor advertises.

Pricing modelPer seat

The headline price is for one person. Adding people multiplies it, so a team of ten pays ten times the advertised figure. Most commercial Copilot plans are charged per user (seat). Individual Copilot Pro is sold per user; Microsoft 365 Copilot Business/Enterprise list per-user annual pricing. Consumer Microsoft 365 plans are per-subscription (per person or family).

Team sizePer monthPer yearOver 3 yearsHow it is charged
1 person$18$216$648$18 per seat per month
5 people$90$1,080$3,240$18 per seat per month
10 people$180$2,160$6,480$18 per seat per month
50 people$900$10,800$32,400$18 per seat per month

Based on the Copilot Pro (Individual Add-on) plan at $20 a month. Three years at the current monthly price. The vendor does not publish a renewal rate, so no increase is assumed.

What we could not establish
  • The vendor does not publish a renewal price, so three-year totals assume today's price holds.

Work out your own cost

Per month
$100
Per year
$1,200
Over 3 years
$3,600
Assumptions
  • $20 per seat per month.
  • No renewal increase is published, so today's price is held flat.
Head to head

Microsoft Copilot against the field

The highest-scoring alternatives in the same category, compared on the figures we hold for all of them.

 Microsoft CopilotThis pageChatGPTGrammarly
ReviewCost score7.4/108.3/108.3/10
Cheapest planCopilot Free——
From———
Renews atNot publishedNot publishedNot published
Biggest strengthSeamless integration across Microsoft 365 apps (Word, Excel, PowerPoint, Outlook, Teams) with context-aware responses grounded in organizational dataBreadth of capabilities: text, code, images, voice, web browsing, file analysis, and agentic task execution in one interfaceReal-time detection across 400+ grammar and spelling rule types with multi-language support
Biggest drawbackAccuracy and hallucination concerns: users report inaccurate suggestions particularly for complex, technical, or organization-specific tasks requiring manual verificationFree and Go tiers now include ads in US and EU markets; conversation data used for training by default (manual opt-out required)150% price markup for month-to-month billing ($30) vs annual ($12/month); surprise auto-renewal charges when free trial lapses without cancellation

Prices are the published figures at the time of writing and change often. Renewal pricing is shown where the vendor publishes it. See how we review.

Common questions

What people ask about Microsoft Copilot

Straight answers to what buyers actually ask, drawn from the documentation and published user reports.

Is Copilot free?
Yes, a free Copilot Chat version is available with standard access to capabilities like file upload and image generation. Copilot Pro costs $20/month for individuals; Microsoft 365 Copilot Business starts at $18/user/month (promotion) or $21 standard; Enterprise is $30/user/month—all require qualifying base Microsoft 365 licenses.
What is the true all-in cost for enterprise Copilot?
Whilst Copilot enterprise pricing is quoted at $30/user/month, users must also licence a qualifying Microsoft 365 base plan (E3 or E5). After the July 2026 price hike, true all-in cost is approximately $69–$90 per seat per month before any additional Copilot Studio agent usage.
Can Copilot execute workflows or automate tasks?
No. Copilot is assistive only: it provides context, suggestions, summaries and drafts, but cannot reset passwords, update tickets, execute workflows or take autonomous actions. Manual execution or integration with ITSM/RPA tools is required.
Is Copilot accurate enough for complex work?
Copilot excels at summarisation and drafting but users should not rely on its output for complex, technical, healthcare, or organisation-specific work without manual verification. Most users treat it as a starting point requiring human review rather than a final decision-maker.
Which Copilot product should my organisation buy?
If your team is under 300 users and uses Microsoft 365 Business plans, the Business tier ($18–$21/user/month) applies. If you use enterprise suites (E3, E5), the standard $30/user/month Enterprise add-on applies. Ensure your use case aligns with its assistive nature before committing.

Sources & verification

Pricing on this page was taken from the vendor's published pricing page on 1 October 2026.