Key finding

For the peripherals in our catalogue the warranty lengths are straightforward on vendor pages: Logitech product pages and warranty documents show a two‑year limited hardware warranty for current MX and MX Keys S / BRIO lines; Apple covers its Magic Keyboard with a one‑year limited warranty; Keychron states a 12‑month global warranty; CalDigit lists a two‑year limited warranty for the TS3 Plus dock; Samsung publishes a three‑year limited warranty for the Portable SSD T7. These vendors decide the remedy (repair, replacement or refund) and also determine whether they will offer paid out‑of‑warranty service — expect to be quoted on inspection and parts for any out‑of‑warranty work.

What each vendor formally promises

  • MX Master 3S, MX Keys S and BRIO 4K — Logitech: two‑year limited hardware warranty is published on Logitech product pages and in their warranty documents; remedies include repair, replacement or refund at Logitech’s option. logitech.com
  • Magic Keyboard with Numeric Keypad — Apple: Apple’s legal pages state the standard Apple One‑Year Limited Warranty for Apple‑branded accessories. Remedies and out‑of‑warranty service are handled through Apple or Apple Authorised Service Providers. apple.com
  • K2 (Version 2) — Keychron: Keychron’s support documentation explicitly states a 12‑month global warranty and that paid service or parts replacement is available at the customer’s cost where appropriate. help-center.keychron.com
  • TS3 Plus - Thunderbolt Station 3 Plus — CalDigit: product pages and previous RMA documentation show a two‑year limited warranty for the TS3 Plus. CalDigit’s support pages reference an RMA process for warranty claims. us.caldigit.com
  • Portable SSD T7 (select capacities) — Samsung: Samsung’s product and warranty pages list an up‑to‑36‑month (three‑year) limited warranty for the T7 series. Samsung’s warranty terms also state that out‑of‑warranty repairs may be charged and that warranty service can be limited if a drive has exceeded its published TBW (total bytes written) threshold. samsung.com
  • Yeti X — Professional USB Microphone — Logitech (Blue/Yeti lineage): Logitech / Blue legacy documents and Logitech product pages place Yeti/X line hardware under Logitech/Blue warranty processes; Logitech’s general warranty documentation gives the same two‑year baseline in current product specs. logitech.com

Who honours the warranty and how to claim

Claims are handled by the brand named on the product or its authorised service network. That means:

  • Logitech claims and RMAs go through support.logi.com (or the regional Logitech support portal) and, for business SKUs, via the business support channels shown on product pages. Remedies are at Logitech’s discretion — repair, replacement or refund. logitech.com
  • Apple handles accessory warranty claims through Apple Stores, apple.com/support and Apple Authorised Service Providers; for many accessories Apple will inspect and then either repair or replace under the one‑year policy. apple.com
  • Keychron instructs customers to use support@keychron.com and the help centre; Keychron publishes what it will and will not cover and says replacement parts or paid service are possible where warranty does not apply. keychron.com
  • CalDigit RMA and support are processed via CalDigit Support; the TS3 Plus product pages and older manuals state a two‑year warranty and an RMA flow. us.caldigit.com
  • Samsung portable SSD claims proceed through Samsung service centres listed on samsung.com; Samsung warns that out‑of‑warranty service may carry a fee and that warranty may be limited if the SSD has exceeded a TBW threshold. samsung.com

What warranties actually cover (and what they commonly exclude)

All vendors limit warranty cover to defects in materials and workmanship. Common exclusions (explicit on vendor pages) include accidental damage (spills, drops), unauthorised repairs or modification, normal wear and tear (keycaps, cables), damage from misuse or abuse, and—for SSDs—exceeding TBW. Read the manufacturer’s warranty text before assuming coverage. Apple, Logitech, Keychron, Samsung and CalDigit each publish lists of exclusions on their warranty pages. apple.com

Out‑of‑warranty repairs: what to expect to pay

Vendors rarely publish fixed prices for out‑of‑warranty repairs on small accessories; they typically inspect the unit and quote a charge that covers parts, labour and shipping. That means exact figures vary by model, market and whether parts are still available. Use these vendor‑sourced patterns to set expectations:

  1. Logitech (MX Master 3S, MX Keys S, BRIO, Yeti X): Logitech’s warranty policy says Logitech may repair, replace or refund. Public support guidance and community experience show Logitech will sometimes offer a replacement at no charge within warranty and will decline or quote a paid service once the period ends; but Logitech does not publish a universal out‑of‑warranty price for mice, keyboards or webcams — often replacement of the unit is cheaper than a formal repair. If you want an official answer, file a support ticket so Logitech can inspect and quote. logitech.com
  2. Apple (Magic Keyboard): Apple’s legal warranty is one year and Apple or Apple‑authorised providers will quote a fee for out‑of‑warranty accessory repairs. Reporting from repair shops and Apple‑watchers gives typical out‑of‑warranty replacement/repair estimates for standalone Magic Keyboards in the US of roughly $99–$149 (varies by model and year) but Apple does not publish one canonical external‑keyboard fee; Apple will provide a specific quote after inspection. Use apple.com/support to request a service estimate. apple.com
  3. Keychron (K2 v2): Keychron explicitly offers paid service for parts replacement where warranty doesn't apply. Expect to pay the part cost plus shipping and tax; Keychron says it guarantees its service for 90 days or the remainder of the warranty term after service. Contact support@keychron.com for a quote. keychron.com
  4. CalDigit (TS3 Plus dock): CalDigit lists a two‑year limited warranty; older manuals and support notes indicate CalDigit will handle RMAs during warranty and that out‑of‑warranty cases are handled by support on a case‑by‑case basis. Community posts and CalDigit documentation show CalDigit can offer paid repair, replacement or trade‑in towards a new dock where repair is impractical; ask CalDigit Support for an estimate. us.caldigit.com
  5. Samsung (Portable SSD T7): Samsung’s warranty pages state a three‑year limited warranty for the T7 family and also make clear that out‑of‑warranty repair/service is chargeable; Samsung service centres determine whether a drive will be repaired or replaced and will quote a service fee. Note: if a drive has exceeded its TBW allowance Samsung may decline a warranty claim. Back up data before sending a drive for service. samsung.com

Practical tips before you spend money

  • Check the vendor page for the exact warranty period and the remedy table for your region — product pages and the vendor’s formal warranty/legal pages are the authoritative source. (Links above point to the vendor pages used.)
  • Keep proof of purchase and the product serial number: most vendors require evidence to start a claim. Keychron, Logitech and Samsung explicitly require invoice or proof of purchase for warranty claims. keychron.com
  • If the seller is an authorised retailer, retail returns are often the fastest route within the first 30 days; vendors usually direct early claims back to the point of purchase. logitech.com
  • Where an out‑of‑warranty repair is quoted, compare the vendor quote with the current retail price for a replacement: for many small peripherals the out‑of‑warranty repair plus shipping is similar to or higher than a new unit.
  • For SSDs be prepared to accept a functional replacement (Samsung says it may replace with a functionally equivalent unit) and for the vendor to erase the drive during service — back up first. samsung.com

Quick reference (published vendor warranty durations)

  • Logitech: 2 years (MX Master 3S, MX Keys S, BRIO, Yeti X product pages and warranty docs). logitech.com
  • Apple: 1 year (Magic Keyboard accessories). apple.com
  • Keychron: 12 months global warranty. keychron.com
  • CalDigit (TS3 Plus): 2 years. us.caldigit.com
  • Samsung Portable SSD T7: up to 36 months (3 years), subject to TBW and regional terms. samsung.com

If you want, I can produce a short printable checklist you can take to support (what to include in the RMA request, what screenshots/serials/proof of purchase to have ready) and draft an email template for a warranty claim to each vendor.