Suzuki SX4 S-Cross
Yaris and SX4 S-Cross score perfect marks in poll of more than 18,000 car owners, while Nissan Leaf is top electric vehicle
The annual study by Autocar’s sister title features 159 models from 31 brands and is based on data from more than 18,000 car owners. Suzuki topped the overall brand reliability rankings for cars up to four years old.
There was a strong result for the first-generation Nissan Leaf, which was the top electric car in the rankings and achieved the third highest score overall at 99.7%. The Toyota RAV4 took fourth, with the BMW 3 Series the top European car in fifth place.
The Tesla Model S was bottom of the rankings, with a score of 50.9%, ahead of the Range Rover (67.3%) and diesel Ford Edge (70.7%). In a statement, Tesla said the survey results were “at odds” with their internal customer satisfaction figures and other studies.
The rankings were calculated based on feedback from owners, factoring in how much a fault cost to repair and how long a vehicle was off the road.
The full What Car? survey results can be found here.